[Update] Regarding the possibility of personal information leaks at the One Piece official online shop

2024.10.02

Thank you for your continued patronage of the official One Piece online shop.
We have confirmed that there may have been a leak of personal information at the One Piece official online store.
We deeply apologize for any concern and inconvenience caused to our customers.
We would like to report on the matters that have been clarified up to today.


[Notice of system outage caused by cyber attack by Kantsu]
https://www.kantsu.com/news/6615/
Since the occurrence of this incident, we have been informed of the expected timeline for the investigation report.
On Tuesday, September 24th, we received a report from Kantsu Co., Ltd. (hereinafter "Kantsu") that the investigation is progressing slowly and that they are unable to determine a timeline for a report.
In response to this, we are working to cooperate with these parties and to promptly report any information concerning our company that comes to light.

In addition, regarding security, Customs has completed elimination of the cause of this incident with the help of an external security specialist.
We are planning and implementing further security measures.

In the future, if Kantsu reports any facts such as the leaking of personal information, we will report it promptly and work sincerely with Kantsu, our contractor, to prevent recurrence.



[Inquiries regarding this matter]
One Piece Official Online Shop
shop@onepeace.co.jp